If someone can help me with these methods, i'd be more than grateful to give any of these another go. Tried updating phone a software via bb desktop, appworld, etc. (I have HKEY_Current_Users\Software\Research In Motion\BlackBerry, but policy manager is non-existent) BLACKBERRY DESKTOP MANAGER FOR V4.5.0.186 MODI was going to try using JL_CMDER method on phone a, but I believe the device must be v4.5 or higher?Īlso tried to mod the string HKEY_Current_Users\Software\Research In Motion\BlackBerry\PolicyManager, but does not exist on my comp. In addition, the appworld website gives me an error message with phone A saying that the OS is not supported. (This is pure speculation, as I am not tech savvy enough to know for sure.) Regardless, this method had no effect on phone A. I somehow installed the BB app world onto the phone from, once I did that, for whatever reason the LOADER.exe /resettofactory method worked. Here is how I THINK i was able to fix phone B. This has also had an effect on the BlackBerry Desktop Software, because it too does not recognize either phone, but Windows says it is connected. My computer does not correctly recognize either phone. I cannot update phone A, beyond the pre-installed 4.2Īlso there is no "Wireless Update" option on Phone A as there was on phone B. No matter what method I use, I am unable to remove the IT policy from phone A. IT Policy Name is Password and CP, just for the heck of it. Activated on Sprint network no problem, not blacklisted. That's Visibility Without Borders from Netscout.Phone B running v4.3 (v4.5.0.186 as of 8/26/12)Sprint NetworkīB Desktop Manager, USB
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